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Incident Request Form

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Incident Request Form

Post by Phill580 on Fri Nov 28, 2014 10:09 pm

Here is the Layout you Should use when posting a incident:....

Title Topic: INC<Number> - <Problem Summary>

Inside the post:....

Name:

Program:

OS Version:

Error MSG / Crash Report:

Problem:

What you think the error is:

Here is an example of one Below...


Title Topic: 
                 INC000 - Crash on Model Loading (Put this as the title)


------------------------------------------------------------------------------------------

Name: Phill580

Program: Cod4 Radiant

OS Version: Windows 7 Enterprise

Error MSG / Crash Report: (Bold it out so it is Clear)

FATAL ERROR:Cant find shader_bin/er_ws_002
GetLastError() = 3
An unrecoverable error has occurred. Would you like to edit preferences before exiting?"


Problem: When i open a model or prefab in radiant the error msg above appears and then crashes my program

What you think the error is*: Corrupted Files

-----------------------------------------------------------------------------------------------

Note : Between them lines is the example (You do not need to add the () Bits in and the * is an optional Field.

I will then reply to you with possible issue fixes and do the best i can Smile

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